How to Create an Omnichannel Billing and Collection Experience

What Does Omnichannel Billing Mean?

Omnichannel Billing and Collections in Healthcare

The Disconnect

  • 75% of consumers want to receive eStatements, yet 28% of providers do not offer this option.
  • 91% of providers still receive paper checks, yet 82% of providers prefer electronic funds transfer from the payer.
  • 90% of providers leverage paper and manual processes for collections while 68% of consumers prefer electronic methods.

Meeting in the Middle

How to Become an Omnichannel Billing Provider

Final Thoughts



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MailMyStatements is a technology-driven statement, payment, and collection vendor that specializes in simplifying the client billing process. #patientstatements