In today’s healthcare climate, patients have more options than ever. The internet simplifies the research process, allowing patients to compare practices based on reviews, prices, and services. In addition to increasing competition, the patient’s financial responsibility is rising (they are now accountable for 30% of healthcare revenue), which makes the healthcare organization selection significantly more important to the patient. So how can your practice stand out against the competition? Providing superior services is the most effective way to benefit practice — patient relationships and ease the stress of the healthcare process. …
Most healthcare practices consider medical statement design an afterthought. Patient invoices are rarely optimized for the collection of patient financial responsibility. Poorly designed healthcare bills result in lower payments received, higher collection costs, and poor revenue cycle management.
Designing statements from the ground up with a focus on maximizing patient payments can keep your patients happy and cash flow positive. Giving patient billing statements an intelligent design and optimizing them for payments will decrease overhead and administrative costs while increasing profit and soothing a troubling revenue management cycle. …
The healthcare industry is facing rapid changes. Here’s what you need to know to stay ahead in 2021 and beyond.
The healthcare industry is facing many changes that pose new challenges to medical organizations big and small. In particular, the fast-evolving government regulations, technological innovations, and patient expectations create a new environment in which running a medical practice isn’t just about treating patients anymore.
Looking into 2021 and beyond, here are six major challenges faced by the healthcare industry and how to stay ahead:
Although ransomware, data breaches, and other cybersecurity concerns are nothing new to the healthcare industry, the…
Most people are familiar with the rise of telehealth during the 2020 Covid-19 pandemic. In fact, 50% of patients confirmed they used a telehealth service during the year and the market value is expected to reach $186.5 billion by 2026.
Telehealth services offer a variety of benefits that will continue to provide value beyond the pandemic. Although a major attraction to the virtual service is the social distancing aspect, the convenience of in-home doctors’ visits will likely fuel the continued growth.
Like most new technology advancements, remote services have experienced growing pains throughout the increased adoption. Unsurprisingly, telehealth challenges have…
With the new year already upon us, many healthcare professionals are looking forward to a plethora of changes that 2021 is anticipated to bring. The mass vaccination of the global population against COVID-19; advancements in the field of remote patient monitoring; more funding for treatments such as immunotherapy and gene editing, and more are all undoubtedly on this year’s docket.
The administrative side of healthcare is not without its own New Year’s resolutions, though! …
The prevalence of smartphones around the globe has burgeoned in the past decade, and we’ve since developed quite the addiction to match. In September 2019, just over 260 million Americans owned smartphones. On average, Americans check their phone about 96 times per day (that’s once every ten minutes).
Affordability, necessity for daily life, and improvements in high-speed internet access have made iPhones and Androids something we can’t function without. Unlike shag carpets, pajama jeans, and personal device assistants, smartphones aren’t at risk of falling out of fashion next season.
Those with mobile phones can do more with their device than…
With medical practice cybersecurity and PHI safety becoming ever-more important as healthcare organizations transition to a mostly digital format, it’s important to make sure that your cybersecurity and HIPAA-compliance efforts aren’t still living in the 20th century. There are a variety of strategies that companies can employ to help prevent data theft and security breaches, but with limited resources, it’s important to focus on methods that will maximize protection while minimizing costs and time.
Ransomware attacks have jumped 50 percent from the first half of 2020, according to a study conducted by Check Point Research; because of the pressure caused…
The year 2020 challenged the healthcare industry in countless unprecedented ways. While healthcare staff and scientists are hard at work to curb the spread of COVID-19, many medical systems are experiencing revenue cycle management and patient collections issues like never before.
If your practice is struggling with revenue cycle management concerns, you are not alone. Collecting patient financial obligations is not an unfamiliar struggle for many providers. As patient out-of-pocket costs have continued to increase over the past few years, medical systems are facing larger A/R balances and more bad debt write-offs.
Coupling these existing struggles with the abundance of…
The number of digital tools that exist to solve problems in healthcare administration, from scheduling to marketing, can be overwhelming. As many healthcare providers have rapidly transitioned to a telehealth system, the need to simplify processes is as urgent as ever. Understanding which digital tools will improve the patient experience — and which tools will cause more headaches than they’re worth — can save you time and money (and some of those headaches, too).
While most digital trends come and go, research from the past five years indicates that QR codes are here to stay. Thanks to their ease of…
As the medical profession continues to move away from paper documents and upgrade to digital files, protection against data breaches and hackers is becoming ever more important. In 2019 alone, massive companies such as Canva, Capital One, and Epic Games (the developer of Fortnite) reported data breaches that, combined, jeopardized well over 250 million people.
In the healthcare industry, data breaches don’t just mean emails and credit card information. Sensitive Personal Health Information is at risk of being stolen as well, making the stakes of cybersecurity even higher. When a hacker gets the best of your medical practice, how should…
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