The healthcare sector is experiencing a labor crisis, and billing departments are no exception. High employee turnover, unprecedented competition with more job openings than experienced candidates, and feelings of burnout have all taken their toll on billing and administrative staffing in healthcare, continuing even as the Covid-19 crisis begins to…

Paying for medical care can be an obstacle for many people, preventing them from seeking the treatment they need. In fact, nearly one in four Americans report avoiding medical care due to concerns about the costs. …

Competing for your patient’s attention is difficult. Between constant spam calls and emails, many of today’s consumers ignore communication attempts from businesses. Not only is spam on the rise, but reading through mail or returning a collection call is a time-consuming task that many avoid. Additionally, the uncertain healthcare landscape…

Transitioning to a patient eStatement system is an effective way for providers to appeal to patient preferences while streamlining the backend billing process. However, to experience these benefits, patients must be aware of the option and directed to opt in. While 73% of consumers want to enroll in an eStatement…

If you work in medical invoicing, you’ve likely considered whether a cloud-based patient billing platform could revolutionize the revenue cycle for your practice or department. …

While blockchain is mostly mentioned in the context of bitcoin and other forms of cryptocurrency, this type of tech also has major implications for medical billing. Blockchain refers to a decentralized database managed by an independent third party. …

Recent shifts in patient behaviors and preferences have intensified the demand for technology adoption throughout numerous healthcare processes. Artificial Intelligence is perfectly positioned to aid in many manual healthcare tasks, varying from diagnostics to AI patient billing. So, what exactly is AI? Artificial Intelligence is the wide-ranging branch of computer…

Machine learning may sound like science fiction, but it’s simply software that can analyze data and adjust accordingly without additional input from human operators. By adding machine learning (ML) capabilities to your patient billing department, you can benefit from more efficient processes and workflows. …

Valuable patient data attracts all varieties of cyberattacks, placing the healthcare industry and any medical billing system in constant danger of data breaches and ransomware threats. The 2019 Covid pandemic only exacerbated the frequency and severity of healthcare cyberattacks as medical systems rushed to enhance their digital offerings. …