Skipping investments in new healthcare billing systems? There’s a price for that. While it may seem tempting to hold onto legacy systems as long as possible, not upgrading creates challenges for the provider, the facility, and the patient. 1. Excessive Postage Costs Older systems may not have the capabilities of newer ones, which means…

The healthcare industry is turning to automation to solve a number of problems related to limited staff resources, and billing is one such area. In recent years, the number of providers that have adopted a patient payment solution has grown exponentially, yet many find themselves dissatisfied with the results. With…

Cloud-based patient billing is a rapidly growing trend in the healthcare industry. This type of billing software boasts many advantages like running on remote servers and accessibility from any authorized device with an internet connection. Still, there are reasons many practices and healthcare systems maintain in-house billing. It’s important to…

In today’s healthcare climate, adults of all ages are avoiding medical care more than ever before. Between insurance or billing confusion and the general inconvenience of scheduling and attending appointments, consumers are putting off treatment for existing and new conditions. …

Whether it’s scrolling through Facebook, reading the news, or having water cooler discussions with coworkers, talk of ChatGPT is inescapable these days. This artificial intelligence chatbot from OpenAI holds promise to change how we seek information online and how we carry out day-to-day tasks for our jobs. …

The healthcare sector is experiencing a labor crisis, and billing departments are no exception. High employee turnover, unprecedented competition with more job openings than experienced candidates, and feelings of burnout have all taken their toll on billing and administrative staffing in healthcare, continuing even as the Covid-19 crisis begins to…

Paying for medical care can be an obstacle for many people, preventing them from seeking the treatment they need. In fact, nearly one in four Americans report avoiding medical care due to concerns about the costs. …

Competing for your patient’s attention is difficult. Between constant spam calls and emails, many of today’s consumers ignore communication attempts from businesses. Not only is spam on the rise, but reading through mail or returning a collection call is a time-consuming task that many avoid. Additionally, the uncertain healthcare landscape…

Transitioning to a patient eStatement system is an effective way for providers to appeal to patient preferences while streamlining the backend billing process. However, to experience these benefits, patients must be aware of the option and directed to opt in. While 73% of consumers want to enroll in an eStatement…