8 Ways to Improve Provider-Patient Relationships

1. Unique Billing Statements

2. Protect Sensitive Patient Information

3. Clear Billing Statements

  • The most important information should stand out and be presented first
  • The outstanding balance and the due date should be prominently displayed multiple times on the first page
  • Transactional information should be separated and summarized in an easy-to-read format
  • Include any itemized data relevant to the patient’s current charges and clearly communicate your payment terms, including any prompt payment discounts.

4. Offer a Branded Payment Portal

5. Offer Multiple Payment Options

6. eStatements

7. Provide Accurate Estimates

8. Friendly Customer Service

--

--

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
MailMyStatements

MailMyStatements

MailMyStatements is a technology-driven statement, payment, and collection vendor that specializes in simplifying the client billing process. #patientstatements